Account Manager, AMER (Remote)
offer · remote · simulation · non-technical · sales · Customer.io
About Customer.io Over 9,000 companies, from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Tijani Jackson , Manager of Account Management at Customer.io , and I'm looking for an Account Manager to join our North America’s Team. This is a revenue ownership role - you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit team and a key commercial voice for the accounts you own. This role is open to candidates based in the US or Canada only. What we value Commercial ownership: you treat your book of business like it’s yours, because it is. You spot opportunities and challenges early, bring thoughtful recommendations to your manager, and take accountability for results Forecasting discipline and data-driven decision-making, not gut feel…